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City of Hercules

Parks & Recreation Registration Information

Department Registration Policy
The City of Hercules Parks & Recreation Department has implemented a Yearly Liability Waiver form that will be effective from August 1, 2016 to July 31, 2017. Our new liability waiver will cover all activities, classes, camps, and program that are provided by the City of Hercules Parks & Recreation Department. Additional program/activity permission slips may be required. One authorized signature from a legal parent or guardian may sign on a minor's behalf (under 18 years of age). Additional family members who are over the age of 18 will be required to provide their own signature to the form. Yearly Liability Waivers will not be accepted by the department without the appropriate signature(s).

2016-2017 Yearly Liability Waiver

All registrations are accepted on a first come, first serve basis unless otherwise noted in the course description. Participants are encouraged to register at least one week prior to the course start date. Programs, services, or activities may be cancelled or combined due to low enrollment.

Proof of residency will be required upon registration. Residents are those who reside within Hercules city limits. Fees labeled are NR in the Activity Guide or on print material represent non-resident fees. Because the Activity Guide is prepared months in advance, the City cannot guarantee all information in the guide is most current. Contact the Parks & Recreation Department at (510)799-8291 during business hours to confirm class details if needed.

Refund and Transfer Policy
Refunds or transfers will only be granted on or before the first class meeting. There is a $10 cancellation service fee applied to all refunds and/or transfers initiated by the participant. If the City cancels a course, the participant will have the option of transferring to a different class or receiving a full refund. Refunds may be issued after the first class meeting due to a medical condition if a doctor's note is presented verifying the participant is not able to participate.

Photo Disclaimer
The City of Hercules may photograph or video program participants and recreational users of City facilities and use photographs or video in it's promotional materials. Unless otherwise noted at the time of registration, the Parks and Recreation Department will assume program participants and facility users have give their consent to be photographed or videoed.

Online Recreation Registration
New Users: Go to Create New Account to create a new online registration account. Requests for accounts will be reviewed within two business days - your account will be reviewed to make sure another online account does not already exist and to verify resident/non-resident status. The City does not allow duplicate online accounts. Once your account has been approved, you will receive an email verifying your account is ready for use. If you need assistance creating a new account, contact the Parks & Recreation Department during regular business hours at (510) 799-8291.

Returning Customers: If you have previously set up an online registration account, and your household information has not changed, please use your existing username and password to log in. If you have forgotten your username or password go to forgot password or contact our office during regular business hours at (510) 799-8291.

Don't have an account, but want to see what's available? You may use the GUEST option to browse class information without activating an account.

Helpful Hint: Please check your receipt to confirm your registration status: ENROLLED or WAIT LIST. You may also log in to your account and review your enrollments at any time.

Need Assistance? For registration support or for class or facility inquiries, email PRregistration@ci.hercules.ca.us.

 

 

Last updated: 9/14/2016 7:20:49 PM